This Terms of Service (TOS) document governs the use of services provided by I9VPS. By purchasing or using our services, you agree to comply with these terms. If you do not agree to these terms, please refrain from using our services.

1. General Terms

1.1. Agreement
This agreement is between I9VPS and the customer. By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

1.2. Modification of Terms
I9VPS reserves the right to modify this TOS at any time. Any changes will be communicated via email or posted on our website. Continued use of our services implies acceptance of the updated terms.

1.3. Eligibility
You must be at least 18 years old to purchase and use our services.

2. Service Usage

2.1. Acceptable Use Policy
You agree not to use our services for any illegal or prohibited activities, including but not limited to:

• Hosting or distributing malware, phishing sites, or spam.
• Engaging in activities that harm or disrupt other users, networks, or servers.
• Violating intellectual property rights, including hosting pirated software or copyrighted material.

2.2. Prohibited Content
The following types of content are strictly prohibited:

• Child exploitation, pornography, or abuse materials.
• Hate speech or content promoting violence or terrorism.
• Any material deemed illegal under applicable laws.

2.3. Resource Abuse
You may not:

• Use excessive server resources in a way that impacts other customers.
• Attempt unauthorized access to our systems or other users' accounts.
• Bypass resource limits defined in your hosting plan.

3. Payments and Billing

3.1. Payment Terms

• Payments for services must be made in advance on a monthly, quarterly, or annual basis.
• Accepted payment methods include credit cards, PayPal, and cryptocurrency (if applicable).

3.2. Late Payments

• Accounts not paid within 7 days of the due date may be suspended or terminated.
• Reactivation of suspended accounts may incur a reactivation fee.

3.3. Refund Policy

• I9VPS offers a 7-day money-back guarantee for VPS hosting services.
• Refunds do not apply to dedicated servers, custom orders, domains, or add-ons.

4. Service Availability

4.1. Uptime Guarantee
I9VPS guarantees a 99% uptime for its services. Downtime caused by scheduled maintenance or events beyond our control is excluded.

4.2. Scheduled Maintenance
We will notify customers at least 48 hours in advance of any planned maintenance that may affect service availability.

4.3. Data Backup
While we strive to maintain server integrity, customers are responsible for their own backups. I9VPS is not liable for data loss.

5. Account Termination

5.1. Termination by Customer
You may terminate your account at any time by submitting a cancellation request via your client portal.

5.2. Termination by I9VPS
We reserve the right to suspend or terminate accounts for:

• Violation of this TOS or our Acceptable Use Policy.
• Non-payment of invoices.
• Activities that pose security risks or harm our infrastructure.

5.3. Effects of Termination
Upon termination:

• Access to your services will be revoked.
• Any data stored on our servers will be permanently deleted.

6. Limitation of Liability

6.1. No Warranties
I9VPS services are provided "as is" without any warranties, express or implied. We do not guarantee that our services will meet your specific needs.

6.2. Liability Limitation
I9VPS is not liable for:

• Indirect, incidental, or consequential damages.
• Loss of profits, data, or business opportunities.
• Damages caused by third-party services or providers.

6.3. Maximum Liability
Our liability is limited to the amount paid by the customer for the specific service in the last billing cycle.

7. Indemnification

You agree to indemnify and hold I9VPS harmless from any claims, liabilities, or damages arising out of:

• Your use of our services.
• Violations of this TOS or applicable laws.
• Third-party claims resulting from your content or activities.

8. Privacy Policy

I9VPS respects your privacy and is committed to protecting your personal data. Our Privacy Policy, available on our website, explains how we collect, use, and protect your information.

9. Governing Law

This TOS is governed by the laws of the jurisdiction in which I9VPS operates. Any disputes will be resolved in accordance with these laws.

10. Contact Us

If you have any questions or concerns about this TOS, please contact us:

• Email: [email protected]
• Website: i9vps.net

I9VPS – Reliable Hosting, Trusted by Professionals.