At I9VPS, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
When you register for an account or purchase services, we may collect personal information such as:
- Name
- Email address
- Billing address
- Phone number
- Payment details (processed securely by third-party payment processors)
1.2 Non-Personal Information
We may also collect non-personal data such as:
- IP addresses
- Browser type and version
- Operating system
- Pages visited on our website
- Referral sources
1.3 Cookies
We use cookies to enhance your experience on our website. These small text files help us:
- Recognize returning visitors
- Improve website functionality
- Analyze traffic and usage patterns
You can disable cookies through your browser settings, but some features of our website may not function correctly.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Account Management: To create and manage your account, process transactions, and provide services.
- Customer Support: To respond to your inquiries and offer technical assistance.
- Marketing: To send promotional offers, updates, and service-related communications (you can opt-out at any time).
- Security: To protect against fraudulent activities, unauthorized access, and abuse of our services.
- Compliance: To meet legal and regulatory requirements.
3. How We Protect Your Information
We take the security of your personal information seriously. Measures we use to protect your data include:
- Encryption: All sensitive information, such as payment details, is encrypted during transmission using SSL/TLS protocols.
- Access Control: Only authorized personnel have access to your personal data.
- Data Storage: Your data is stored on secure servers protected by firewalls and monitoring systems.
While we strive to protect your information, no method of transmission over the Internet or storage system is 100% secure. We cannot guarantee absolute security but continuously update our systems to address emerging threats.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us with billing, payment processing, and email delivery.
- Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Your Rights
As our customer, you have the following rights regarding your personal information:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
- Data Portability: Request a copy of your personal data in a commonly used format.
- Opt-Out: Opt-out of marketing communications by updating your account preferences or contacting us.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide the services you have purchased.
- Comply with legal, tax, and regulatory obligations.
- Resolve disputes and enforce agreements.
Once your information is no longer needed, we securely delete or anonymize it.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before sharing your information.
8. International Users
If you access our services from outside the jurisdiction where we operate, please note that your information may be transferred and stored in our data centers located in other countries. By using our services, you consent to such data transfers.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and significant updates will be communicated via email. Continued use of our services after changes are made constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Website: i9vps.net